Product Warranty

Expert Amps USA LLC supports the manufacturer's warranty as stated below. The Expert Amps USA product warranty begins on the date of shipment of the SPE amplifier, or other SPE equipment, to original purchaser at the time of the original purchase. Warranty is not transferrable to a second owner. Purchaser will pay shipping cost both ways when shipping the product as directed by the distributor for warranty repairs. The shipping cost for in warranty and non-warranty repairs are the responsibility of the purchaser. Warranties are non-transferable. WARRANTY TERM SPE warrants to the Purchaser that this product shall be free from defects of materials or workmanship. For a period of two (2) years from the invoice date, SPE warrants in the EU, at its authorized laboratories, the free repair of manufacturing defects and the free replacement of defective components. Each power MOS (Mosfet) is guaranteed for the first 3 months and for a single replacement. The Purchaser only has to pay all the shipping expenses in both directions. Distributors outside the EU will maintain the same warranty conditions except for the period of its validity which must comply with the current laws of the State in which they operate. Customers should address requests for warranty service work to the Distributor/Dealer where they made their purchase. As part of their reseller agreement with SPE, they are fully responsible for service support. If the Distributor/Dealer has closed down and if he is not replaced, SPE will be directly responsible for warranty service at their factory in Rome. The shipping expenses to and from SPE will then be paid by the customer. Any repair requests to other dealers will be subject to specific direct negotiations between the customer and the dealer. In order not to invalidate the warranty service, the original Purchaser must complete the warranty registration card, and send it to SPE within 30 days from the date of purchase. Unless otherwise agreed, the products will be delivered ex-works from the factory of the seller. The delivery, even in the event of a return for repair, is understood done with the delivery of the goods to the carrier specified by the purchaser or, failing that, to the carrier chosen by SPE. The products will travel at the risk of the purchaser even if, at the request of the same one or for other causes, SPE should carry out transport or choose the carrier. If the original Purchaser finds some defects after having received the equipment, he must immediately notify the Distributor/Dealer of the defects found by sending the completed REPAIR FORM. Replacement of the amplifier may be offered by SPE in exceptional circumstances only and at SPE's complete discretion. However, no replacement will be offered after 21 days of original purchase. Whenever the date of the first sale is not well specified, the date of shipping from SPE to the Distributor/Dealer will be considered the start of the warranty period. The warranty does not apply either if the certificate of the first purchase (invoice) is missing, the s/n is undecipherable / falsified or to any defect that SPE determines is due to the following: 1. Improper maintenance or repair by persons not authorized by SPE to carry out such work, including the installation of parts or accessories that do not conform to the quality and specifications of the original parts. 2. Acts of nature such as lightning, storm, tempest, moisture or water intrusion, fire. 3. Misuse, abuse, neglect or improper installation, user's manual non-observance. 4. Carelessness, accidental or intentional damage. 5. In the manual of the transceiver used it is clearly written that it cannot be used with a solid state amplifier. In addition and more specifically possible damage caused by: • Exceeding power ratings of antennas, insufficient impedance transformers and insufficient baluns. • RFI in the shack. • Low gate isolation due to the initial spike of the transceiver. • Repeated input overdriving alarms. • Repeated high SWR alarms. SPE warrants only manufacturing defects and defects in the materials used, NOT inherent and consequent damages. It is mandatory, when sending SPE equipment to be repaired, to enclose: - Invoice of the original purchase. Particular agreements between retailer and Purchaser or particular obligations imposed in other countries are matters for the local retailer and not for SPE. In the event of dispute Rome's court of competent jurisdiction will apply. The Purchaser declares his acceptance of the above Warranty Terms. ======================================================== SPE warrants aforesaid items only, and the purchaser shall have no remedy and no claim for incidental or consequential damages. This warranty is for manufacturing defects only. Our warranty guarantees that products will be free of defects in material and workmanship when the products are installed, operated, and maintained according to supplied instructions and under conditions of normal use. Damages caused by power surges or any fluctuation in the electrical grid, misuse, abuse, or acts of God (e.g. lightning strike) are not covered by our warranty. Damages caused by over driving, ALC overshoot, or misuse including running digital modes or continuous carrier modes at full power output will not be covered. By purchasing SPE equipment, the purchaser declares his acceptance of the above warranty terms.